IT Service Management build for IT professionals (ITSM)

A flexible payment plan with monthly billing per technician
Start a Trial

Enhance your IT infrastructure with an all-in-one RMM + PSA platform

Remote Monitoring

Oversee and control unlimited devices at a consistent cost, from any location, at any time.

Features:
  • Real-time monitoring and alerts
  • IT automation
  • Patch management
  • Server monitoring
  • Reporting and analytics
  • Integrated remote access
  • Software Installations
  • Advanced remote maintenance
  • Asset and inventory scanning
  • Complete Activity Log
  • SNMP Monitoring
  • IT documentation
  • Custom Assets
  • Linux Remote Monitoring

Remote Access

Launch sessions quickly and effortlessly with AnyDesk, Splashtop, TeamViewer, or ScreenConnect.

Features:
  • Work from home with Splashtop
  • Attended and unattended support
  • Smart Remote Access collaboration tools
  • Airtight security and control
  • File transfer
  • Multi-monitor capabilities

Patch Management

Automate the deployment of software patches for Windows, Mac, and Linux on your end-user devices.

Features:
  • Install and manage patches
  • Comprehensive reporting
  • IT automation
  • Software bundles
  • Linux Patch Management
  • MacOS Patch Management

Helpdesk and Ticketing

Address and resolve any issue swiftly and effectively with the power of AI.

Features:
  • Intelligent ticketing & Helpdesk software
  • AI ticket tagging
  • Automated reports
  • Knowledge Base

Network Discovery

Network Discovery offers real-time, comprehensive security scans of your network.

Features:
  • Network Monitoring
  • Absolute security
  • Port scanning and potential CVEs
  • Active Directory and Workgroups scanning
  • Dynamic graphs and reports
  • Customer onboarding

Enhance your IT infrastructure with an all-in-one RMM + PSA platform

Remote Monitoring

Oversee and control unlimited devices at a consistent cost, from any location, at any time.

Features:

  • Real-time monitoring and alerts
  • IT automation
  • Patch management
  • Server monitoring
  • Reporting and analytics
  • Integrated remote access
  • Software Installations
  • Advanced remote maintenance
  • Asset and inventory scanning
  • Complete Activity Log
  • SNMP Monitoring
  • IT documentation
  • Custom Assets
  • Linux Remote Monitoring
Remote Access

Launch sessions quickly and effortlessly with AnyDesk, Splashtop, TeamViewer, or ScreenConnect.

Features:

  • Work from home with Splashtop
  • Attended and unattended support
  • Smart Remote Access collaboration tools
  • Airtight security and control
  • File transfer
  • Multi-monitor capabilities
Patch Management

Automate the deployment of software patches for Windows, Mac, and Linux on your end-user devices.

Features:

  • Install and manage patches
  • Comprehensive reporting
  • IT automation
  • Software bundles
  • Linux Patch Management
  • MacOS Patch Management
Helpdesk and Ticketing

Address and resolve any issue swiftly and effectively with the power of AI.

Features:

  • Intelligent ticketing and Helpdesk software
  • AI ticket tagging
  • Automated reports
  • Knowledge Base
Network Discovery

Network Discovery offers real-time, comprehensive security scans of your network.

Features:

  • Network Monitoring
  • Absolute security
  • Port scanning and potential CVEs
  • Active Directory and Workgroups scanning
  • Dynamic graphs and reports
  • Customer onboarding

Built for IT Departments

Our solution for IT departments is designed to meet the unique needs of each stakeholder, with a focus on empowering administrators.

IT Technician

You’re on the hunt for a powerful tool that can handle the steady flow of tickets and tasks that greet you every morning.

IT Department Manager

Looking for efficiency, agility, and control? You need a scalable tool that keeps your team aligned and bottleneck-free.

IT Department Director

Focused on metrics like open alerts and resolved tickets? You need a tool that supports the big picture.

All-in-one solution for IT Departments

Boost efficiency, enhance user service, and simplify your team’s work-life instantly with Atera, an all-in-one platform for Remote Monitoring, Management, Helpdesk, and Reporting.

Start a Trial
Contact Us Today For Your Discounted Price

Atera for IT Departments pricing plan

30-day free trial. No credit card required.

Professional

$149/mo
per technician, billed annually or $169/mo billed monthly

Start Free Trial

Includes:

  • Remote management, automations & scripting

  • Windows, Mac and Linux support

  • Remote monitoring and alerts

  • Remote access using Splashtop (up to 2 concurrent sessions)

  • Patch Management

  • Azure AD integration

  • Reports

  • Ticket automation

  • Audit log

  • Custom support address

  • Service portal

  • File view and transfer (up to 15GB per month)

  • Mobile app (iOS & Android)

Eligible for AI Copilot (paid add-on)

Expert

$189/mo
per technician, billed annually or $229/mo billed monthly

Start Free Trial

All the magnitude of Professional, and:

  • Remote access using Anydesk

  • Splashtop concurrent sessions (unlimited)

  • Chat with end users

  • 7 preset reports

  • Ticket auto – tagging

  • Custom assets types (up to 5)

  • File transfer (up to 50GB per month)

  • Extended audit log

  • Custom support addresses (up to 2)

Eligible for AI Copilot (paid add-on)

Master

$219/mo
per technician, billed annually or $269/mo billed monthly

Start Free Trial

All the power of Expert, and:

  • Build your own reports

  • Audit log – 1 year retention

  • Custom support addresses (unlimited)

  • Custom asset types (up to 20)

  • File transfer (up to 80GB per month)

  • Data recovery

Eligible for AI Copilot (paid add-on)

Enterprise

Contact sales
For departments who need enterprise-grade services and integrations

Contact Sales

All the vastness of Master, and:

  • Single sign-on (SSO)

  • Azure AD continuous sync

  • Private software repository

  • Custom domain SSL for Service Portal

  • Tailored Atera onboarding (3+ techs)

  • Atera premium customer support

  • Dedicated account manager (3+ techs)

  • Audit log – 7 year retention

  • Unlimited custom analytics

  • Custom asset types (unlimited)

  • File transfer (up to 100GB per month)

  • Network scanning and monitoring

  • Log out all sessions

  • Business associate agreement (BAA) under HIPAA

  • 99.9% uptime SLA*

  • Ticket migration service

Eligible for AI Copilot (paid add-on)

Contact Us Today For Your Discounted Price

Atera for IT Departments pricing plan

30-day free trial. No credit card required.

Professional

$149/mo
per technician, billed annually or $169/mo billed monthly

Start Free Trial
  • Remote management, automations & scripting
  • Windows, Mac and Linux support
  • Remote monitoring and alerts
  • Remote access using Splashtop (up to 2 concurrent sessions)
  • Patch Management
  • Azure AD integration
  • Reports
  • Ticket automation
  • Audit log
  • Custom support address
  • Service portal
  • File view and transfer (up to 15GB per month)
  • Mobile app (iOS & Android)

Eligible for AI Copilot (paid add-on)

Expert

$189/mo
per technician, billed annually or $229/mo billed monthly

Start Free Trial
  • Remote access using Anydesk
  • Splashtop concurrent sessions (unlimited)
  • Chat with end users
  • 7 preset reports
  • Ticket auto – tagging
  • Custom assets types (up to 5)
  • File transfer (up to 50GB per month)
  • Extended audit log
  • Custom support addresses (up to 2)

Eligible for AI Copilot (paid add-on)

Master

$219/mo
per technician, billed annually or $269/mo billed monthly

Start Free Trial
  • Build your own reports
  • Audit log – 1 year retention
  • Custom support addresses (unlimited)
  • Custom asset types (up to 20)
  • File transfer (up to 80GB per month)
  • Data recovery

Eligible for AI Copilot (paid add-on)

Enterprise

Contact sales
For departments who need enterprise-grade services and integrations

Contact Sales
  • Single sign-on (SSO)
  • Azure AD continuous sync
  • Private software repository
  • Custom domain SSL for Service Portal
  • Tailored Atera onboarding (3+ techs)
  • Atera premium customer support
  • Dedicated account manager (3+ techs)
  • Audit log – 7 year retention
  • Unlimited custom analytics
  • Custom asset types (unlimited)
  • File transfer (up to 100GB per month)
  • Network scanning and monitoring
  • Log out all sessions
  • Business associate agreement (BAA) under HIPAA
  • 99.9% uptime SLA*
  • Ticket migration service

Eligible for AI Copilot (paid add-on)

Contact Us Today For Your Discounted Price

Atera for MSPs pricing plan

30-day free trial. No credit card required.

Pro

$129/mo
per technician, billed annually or $159/mo billed monthly

Start Free Trial

Includes:

  • Remote management, automations & scripting

  • Windows support

  • Remote monitoring and alerts

  • Patch Management

  • Remote access using Splashtop (up to 2 concurrent sessions)

  • API Access

  • Reports

  • Helpdesk and Ticket automation

  • Custom support addresses (up to 5)

  • Customer support portal

  • SLA and automated time tracking

  • File view

  • Contracts & invoicing

  • Azure AD integration

  • Audit log

  • Service portal

  • Mobile app (iOS & Android)

Eligible for AI Copilot (paid add-on)

Growth

$179/mo
per technician, billed annually or $209/mo billed monthly

Start Free Trial

All the magnitude of Pro, and:

  • Mac and Linux support

  • Remote access using Anydesk

  • Splashtop concurrent sessions (unlimited)

  • Custom support addresses (up to 10)

  • Advanced analytics

  • Chat with end users

  • Custom assets types (up to 5)

  • File transfer (up to 15GB per month)

  • Extended retention audit log

  • Integrations with QuickBooks Online & Xero

  • CSV QuickBooks Desktop export

Eligible for AI Copilot (paid add-on)

Power

$209/mo
per technician, billed annually or $249/mo billed monthly

Start Free Trial

All the power of Growth, and:

  • Custom analytics

  • Custom support addresses (unlimited)

  • Custom asset types (up to 20)

  • File transfer (up to 50GB per month)

  • Audit log – 1 year retention

  • Data recovery

Eligible for AI Copilot (paid add-on)

Superpower

Contact sales
Enterprise-grade services that accelerate response time

Contact Sales

All the vastness of Power, and:

  • Single sign-on (SSO)

  • Azure AD continuous sync

  • Private software repository

  • Custom domain SSL for Service Portal

  • Tailored Atera onboarding (3+ techs)

  • Atera premium customer support

  • Dedicated account manager (3+ techs)

  • Audit log – 7 year retention

  • Unlimited custom analytics

  • Custom asset types (unlimited)

  • File transfer (up to 100GB per month)

  • Network scanning and monitoring

  • Log out all sessions

  • Business associate agreement (BAA) under HIPAA

  • 99.9% uptime SLA*

  • Ticket migration service

Eligible for AI Copilot (paid add-on)

Contact Us Today For Your Discounted Price

Atera for MSPs pricing plan

30-day free trial. No credit card required.

Pro

$129/mo
per technician, billed annually or $159/mo billed monthly

Start Free Trial
  • Remote management, automations & scripting
  • Windows support
  • Remote monitoring and alerts
  • Patch management
  • Remote access using Splashtop (up to 2 concurrent sessions)
  • API Access
  • Reports
  • Helpdesk & ticket automation
  • Custom support addresses (up to 5)
  • Customer support portal
  • SLA and automated time tracking
  • File view
  • Contracts & invoicing
  • Azure AD integration
  • Audit log
  • Mobile app (iOS & Android)

Eligible for AI Copilot (paid add-on)

Growth

$179/mo
per technician, billed annually or $209/mo billed monthly

Start Free Trial
  • Mac and Linux support
  • Remote access using AnyDesk
  • Splashtop concurrent sessions (unlimited)
  • Custom support addresses (up to 10 )
  • Advanced analytics
  • Chat with end users
  • Custom asset types (up to 5)
  • File transfer (up to 15GB per month)
  • Extended retention audit log
  • Integrations with QuickBooks Online & Xero
  • CSV QuickBooks Desktop export

Eligible for AI Copilot (paid add-on)

Power

$209/mo
per technician, billed annually or $249/mo billed monthly

Start Free Trial
  • Custom analytics
  • Custom support addresses (unlimited)
  • Custom asset types (up to 20)
  • File transfer (up to 50GB per month)
  • Audit log – 1 year retention
  • Data recovery

Eligible for AI Copilot (paid add-on)

Superpower

Contact sales
Enterprise-grade services that accelerate response time

Contact Sales
  • Single sign-on (SSO)
  • Azure AD continuous sync
  • Private software repository
  • Custom domain SSL for Customer Portal
  • Tailored Atera onboarding (3+ techs)
  • Atera premium customer support
  • Dedicated account manager (3+ techs)
  • Audit log – 7 year retention
  • Unlimited custom analytics
  • Custom asset types (unlimited)
  • File transfer (up to 100GB per month)
  • Network scanning and monitoring
  • Log out all sessions
  • Business associate agreement (BAA) under HIPAA
  • 99.9% uptime SLA%*
  • Ticket migration service

Eligible for AI Copilot (paid add-on)

Where functionality and innovation come together for effortless everyday use

Unleash the potential of an IT management platform that propels you forward. Say goodbye to fragmented tools and expensive, cumbersome systems, and embrace a solution that accelerates your progress.

Enjoy seamless interoperability, integrated workflows, centralized control, end-to-end automation, and a curated software marketplace that expands with just one click.

Get started in minutes, tailor your workflow, and provide an improved IT experience from day one with Atera’s centralized, intuitive, and fully customizable dashboard.

Meet customer demands and scale your operations without overspending. With Atera’s per-technician pricing, you always have control over your costs.

Eliminate Tier-1 support with Autopilot, equipping junior technicians with automatic ticket summaries, scripts, and suggested solutions, so your senior team can focus on strategic initiatives.

Over 12000 customers transforming IT everyday
Atera Customers

Protect your data, customers, and employees with confidence.

Our world-class patch management, strict data privacy protocols, and top-tier compliance standards actively guard against cybersecurity threats.