All-in-one IT management solution with integrated AI agents

Run your IT with AI agents built into an all-in-one scalable platform for monitoring, ticketing, and patching that reduces manual work and accelerates daily tasks.

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Your IT essentials. Integrated. Elevated.

A flexible payment plan with monthly billing per technician

IT Service Management build for IT professionals (ITSM)

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Enhance your IT infrastructure with an all-in-one RMM + PSA platform

Remote Monitoring

Oversee and control unlimited devices at a consistent cost, from any location, at any time.

Features:
  • Real-time monitoring and alerts
  • IT automation
  • Patch management
  • Server monitoring
  • Reporting and analytics
  • Integrated remote access
  • Software Installations
  • Advanced remote maintenance
  • Asset and inventory scanning
  • Complete Activity Log
  • SNMP Monitoring
  • IT documentation
  • Custom Assets
  • Linux Remote Monitoring

Remote Access

Launch sessions quickly and effortlessly with AnyDesk, Splashtop, TeamViewer, or ScreenConnect.

Features:
  • Work from home with Splashtop
  • Attended and unattended support
  • Smart Remote Access collaboration tools
  • Airtight security and control
  • File transfer
  • Multi-monitor capabilities

Patch Management

Automate the deployment of software patches for Windows, Mac, and Linux on your end-user devices.

Features:
  • Install and manage patches
  • Comprehensive reporting
  • IT automation
  • Software bundles
  • Linux Patch Management
  • MacOS Patch Management

Helpdesk and Ticketing

Address and resolve any issue swiftly and effectively with the power of AI.

Features:
  • Intelligent ticketing & Helpdesk software
  • AI ticket tagging
  • Automated reports
  • Knowledge Base

Network Discovery

Network Discovery offers real-time, comprehensive security scans of your network.

Features:
  • Network Monitoring
  • Absolute security
  • Port scanning and potential CVEs
  • Active Directory and Workgroups scanning
  • Dynamic graphs and reports
  • Customer onboarding

Enhance your IT infrastructure with an all-in-one RMM + PSA platform

Remote Monitoring

Oversee and control unlimited devices at a consistent cost, from any location, at any time.

Features:

  • Real-time monitoring and alerts
  • IT automation
  • Patch management
  • Server monitoring
  • Reporting and analytics
  • Integrated remote access
  • Software Installations
  • Advanced remote maintenance
  • Asset and inventory scanning
  • Complete Activity Log
  • SNMP Monitoring
  • IT documentation
  • Custom Assets
  • Linux Remote Monitoring
Remote Access

Launch sessions quickly and effortlessly with AnyDesk, Splashtop, TeamViewer, or ScreenConnect.

Features:

  • Work from home with Splashtop
  • Attended and unattended support
  • Smart Remote Access collaboration tools
  • Airtight security and control
  • File transfer
  • Multi-monitor capabilities
Patch Management

Automate the deployment of software patches for Windows, Mac, and Linux on your end-user devices.

Features:

  • Install and manage patches
  • Comprehensive reporting
  • IT automation
  • Software bundles
  • Linux Patch Management
  • MacOS Patch Management
Helpdesk and Ticketing

Address and resolve any issue swiftly and effectively with the power of AI.

Features:

  • Intelligent ticketing and Helpdesk software
  • AI ticket tagging
  • Automated reports
  • Knowledge Base
Network Discovery

Network Discovery offers real-time, comprehensive security scans of your network.

Features:

  • Network Monitoring
  • Absolute security
  • Port scanning and potential CVEs
  • Active Directory and Workgroups scanning
  • Dynamic graphs and reports
  • Customer onboarding

All-in-one solution for IT Departments

Boost efficiency, enhance user service, and simplify your team’s work-life instantly with Atera, an all-in-one platform for Remote Monitoring, Management, Helpdesk, and Reporting.

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Built for IT Departments

Atera ITSM solution for IT departments is designed to meet the unique needs of each stakeholder, with a focus on empowering administrators.

IT Technician

You’re on the hunt for a powerful tool that can handle the steady flow of tickets and tasks that greet you every morning.

IT Department Director

Focused on metrics like open alerts and resolved tickets? You need a tool that supports the big picture.

IT Department Manager

Looking for efficiency, agility, and control? You need a scalable tool that keeps your team aligned and bottleneck-free.

Where functionality and innovation come together for effortless everyday use

Unleash the potential of an IT management platform that propels you forward. Say goodbye to fragmented tools and expensive, cumbersome systems, and embrace a solution that accelerates your progress.

All-in-one Solution

Enjoy seamless interoperability, integrated workflows, centralized control, end-to-end automation, and a curated software marketplace that expands with just one click.

Intuitive by design

Get started in minutes, tailor your workflow, and provide an improved IT experience from day one with Atera’s centralized, intuitive, and fully customizable dashboard.

Pay per technician

Meet customer demands and scale your operations without overspending. With Atera’s per-technician pricing, you always have control over your costs.

Powered by Action AI

Eliminate Tier-1 support with Autopilot, equipping junior technicians with automatic ticket summaries, scripts, and suggested solutions, so your senior team can focus on strategic initiatives.

From Automated to Autonomous IT

IT Autopilot agents go beyond assistance. Resolving issues directly on end-user devices, no hands required.

  • Always-On, Enterprise-Grade Support
    IT Autopilot delivers intelligent, human-like responses 24/7 Never canned responses.

  • Context-aware intelligence
    By leveraging your knowledge base, IT Autopilot resolves issues the way your team would—only faster.

  • Smarter Workflows, Every Day
    From deploying apps to resetting passwords and generating real-time insights, IT Autopilot streamlines daily tasks effortlessly.

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Over 12000 customers transforming IT everyday
Atera Customers

Protect your data, customers, and employees with confidence.

Our world-class patch management, strict data privacy protocols, and top-tier compliance standards actively guard against cybersecurity threats.

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